Privacy Policy

1. Introduction

Welcome to ConsultPro's Privacy Policy. This policy describes how we collect, use, store, and protect your personal information when you use our business consultation services, visit our website, or interact with us in any capacity. We are committed to maintaining the highest standards of privacy and data protection.

By using our services or providing us with your personal information, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect various types of personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, business address)
• Business information (company name, industry, business size, role/position)
• Financial information (revenue data, budget information) when relevant to consultation services
• Communication records (emails, phone calls, meeting notes, consultation records)
• Technical information (IP address, browser type, device information, website usage data)

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Log data (access times, pages viewed, time spent on pages)
• Cookies and similar tracking technologies
• Device and browser information
• Referring website information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing business consultation services and analyzing your business needs
• Communicating with you about our services, appointments, and business matters
• Preparing consultation reports, recommendations, and strategic plans
• Improving our services and developing new consultation methodologies
• Complying with legal obligations and regulatory requirements
• Marketing our services (only with your explicit consent)
• Protecting our business interests and preventing fraud
• Analyzing website usage to improve user experience

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business (cloud storage, email services, analytics)
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, or safety, or that of our clients or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notification to affected parties)
• Consent: With your explicit written consent for specific purposes

5. Data Security

We implement comprehensive security measures to protect your personal information:

• Encryption of data in transit and at rest using industry-standard protocols
• Access controls and authentication mechanisms for our systems
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality
• Secure backup and disaster recovery procedures
• Physical security measures for our offices and data storage facilities

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to implementing reasonable security measures.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Consultation records: Retained for 7 years after the completion of services
• Contact information: Retained until you request deletion or opt-out
• Website usage data: Typically retained for 24 months
• Financial records: Retained as required by applicable tax and business laws

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policy.

7. Your Rights and Choices

You have several rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured, commonly used format
• Restriction: Request restriction of processing under certain circumstances
• Objection: Object to processing for direct marketing or other legitimate interests
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Necessary for website functionality and security
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your choices and settings
• Marketing Cookies: Used for targeted advertising (only with consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are designed for businesses and individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. International Data Transfers

If you are located outside our primary jurisdiction, please note that your information may be transferred to, stored, and processed in countries where our servers are located. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website with a new effective date
• Sending email notifications to registered users for significant changes
• Providing notice through our website or services

Your continued use of our services after the effective date of the revised policy constitutes acceptance of the changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and effectively. Please allow up to 30 days for a complete response to your inquiry.